Helping brands meet their customers through content.
Thanks for checking out my portfolio! I’m an Austin-based Content Design leader with more than a decade of experience delivering strategic content work across a variety of industries. I’ve worked with over a dozen Fortune 500 companies to help ensure they’re delivering the right content to the right customer at the right time.
Why work with a content designer?
We sit at the intersection of research, design, product, and engineering to help you:
- Develop your brand voice, persona, and guidelines so that your content is representative of your company’s identity and personality.
- Determine how, where, and when to engage with your customers to ensure you’re meeting both user and business needs.
- Create a strategy for auditing and removing existing content that’s no longer serving your customers, while identifying and executing on new content that resonates.
- Write the UX content—from the marketing emails, product copy, text notifications and more—that will help your customers complete their task, quickly and successfully.
- And so much more. See the full list of services offered >>
From the blog
Improving Liberty Mutual’s digital support experience
“Contact us.” It’s an incredibly common web page that customers will often google in an effort to get help — be it a phone number, a virtual chat assistant, or something that can help us find answers, quickly. And yet those pages can become some of the hardest to find on a website. The reason?…
Redesigning the Liberty Mutual homepage
First, let me just say that none of this work would be possible without my buddy Dan Roge’s help. In fact, he has a breakdown of the work on his website that I’d highly recommend checking out if you’re interested to learn more. The image you see below is that of Liberty Mutual Insurance’s homepage.…
Jason Bushey 